More than 70 per percent of people stopped doing business with a company that seemed disorganised, according to Project.co. The business organisation depends on strengthening its communications structure. To that end, it is in your best interest to employ the most advanced communications tools. In today’s commercial landscape, businesses must leverage the best tech they can afford to stay on top of the game. In the case of business communications tech, here are three reasons why you would want to do that.
Article Breakdown
Clear up communication inefficiencies
Your business’ productivity can hinge on the speed of information delivery among your employees. Ideally, you would want every employee to be informed of everything they need to know in the shortest possible time. This is usually facilitated through email, but emails are time-consuming to read and are too often irrelevant to the employee’s day-to-day workflow.
Sometimes, need-to-know info is even lost for whatever reason, leading to even less knowledge available to the employee. A proper internal business communication structure will eliminate most, if not all, of these inefficiencies. It can filter out irrelevant emails based on the subject and sender and allow for the immediate transfer of crucial information, so it doesn’t get forgotten somewhere down the line.
Increase employees’ overall effectiveness
Tools are only as good as the people using them. Likewise, without proper tools, even talented individuals can be put at a disadvantage. With traditional tools, the average workforce loses about a day out of every work week to find the information they need to perform their tasks well. If you want your employees to stay at maximum effectiveness, it is practically imperative that you invest in tools that reduce this time to near-instant. For this purpose, you would want to look at full-featured tool suites such as Office 365.
Aside from acting as a force multiplier for your employees, its additional features also enhance employee-to-employee communication and employee-to-leadership engagement. This constant interconnection makes it so that every member of the company is essentially working on every task at once. Employees can request immediate assistance from their coworkers or superiors, and managers can quickly receive status updates. With leaders constantly up to speed, they can commit their full attention to helping any employees whose performance is lagging behind the rest. The end result is the overall productivity of the entire business receives a net gain.
Boost information sharing between departments
As a business grows, the division between departments can grow as well. This can make it harder for the company to work as a unit. With a strong interdepartmental communications network, engagement between individual departments can flourish as well. For instance, the purchasing department will always have up-to-date info on disposable funds from accounting. Likewise, the accounting will always receive instantaneous updates of purchases made by purchasing. Data from sales will inform the decisions made by marketing without needing hours or even days of analysis. Feedback from operations will allow HR to plan its next recruitment strategy. The right internal business communications tools can make it so that you would not need to bridge the gaps between departments, as there will be virtually no gaps at all.
Collaboration within teams is now easier than ever, thanks to modern tools. In the hands of an industrious workforce, such tech can turn a losing year into a profitable one and set the stage for future growth.